【No.468】Challenging Conventional Wisdom (11)

Cleaning up the workshop—which had become dirty from everyone’s use—will make a positive impression on your colleagues.If you keep it that way, it might also make a positive impression on aspiring craftsmen who come to tour your company after visiting competitors.

By approaching the matter from the perspective of “moving people’s hearts,” I was able to gain a fresh understanding of “why some past products didn’t sell as well as expected,” and it also explained “my own stubbornness when deciding to cancel the launch of a new product—even though it might have sold reasonably well—because it wasn’t ‘innovative’ or for similar reasons.”

“Changing conventional wisdom and moving people's hearts.”

We will make this our guiding principle and long-term goal moving forward.

【No.468】常識を覆すこと (11)

汚れていた工房を、皆の想像以上にキレイにすると、同僚の心を動かします。その状態を保っていれば、他社の後に自社に見学に来た職人希望の方の心も動かせるかもしれません。

このように『人の心を動かすこと』をベースに考えると、『過去のいくつかの製品が思ったほど売れなかった理由』が改めて理解できたのと、新製品の開発において『多少は売れるだろうが、『革新的ではない』等の理由で発売を取りやめる時の自分の頑固さ』にも説明がつきました。

『常識を変えて、人の心を動かすこと』。

これを今後、僕達が長きにわたって目標とする指針にします。