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\n\u7387\u306b\u3057\u3066\uff12\uff05\u307b\u3069\u3001\u540c\u3058\u30b7\u30ea\u30fc\u30ba\u306e\u5305\u4e01\u3067\u554f\u984c\u304c\u7d99\u7d9a\u7684\u306b\u767a\u751f\u3057\u3066\u3044\u308b\u3068\u306e\u3053\u3068\u3067\u3057\u305f\u3002<\/p>\n
\u3053\u306e\u65b9\u3068\u306f\u53d6\u5f15\u304c\u59cb\u307e\u3063\u306610\u5e74\u4ee5\u4e0a\u3001\u4eca\u3067\u306f\u4e00\u7dd2\u306b\u65c5\u884c\u3059\u308b\u307b\u3069\u4ef2\u826f\u304f\u3055\u305b\u3066\u9802\u3044\u3066\u304a\u308a\u3001\u307e\u305f\u4f55\u5ea6\u3082\u5f0a\u793e\u306b\u6765\u3066\u9802\u304f\u306a\u304b\u3067\u30b9\u30bf\u30c3\u30d5\u3068\u3082\u9854\u99b4\u67d3\u307f\u306b\u306a\u308b\u304f\u3089\u3044\u306b\u3001\u95a2\u4fc2\u6027\u306e\u5f37\u3044\u53d6\u5f15\u5148\u3055\u3093\u3067\u3059\u3002<\/p>\n
\u305d\u3046\u3044\u3046\u95a2\u4fc2\u6027\u3082\u3042\u3063\u3066\u304b\u3001\u300e\u4f1d\u3048\u3088\u3046\u304b\u3069\u3046\u3057\u3088\u3046\u304b\u8ff7\u3063\u305f\u306e\u3060\u3051\u308c\u3069\u3082\u2026\u300f\u3068\u3044\u3046\u524d\u7f6e\u304d\u3092\u3057\u3066\u9802\u3044\u305f\u4e0a\u3067\u306e\u4eca\u56de\u306e\u3054\u5831\u544a\u3067\u3057\u305f\u3002<\/p>\n
\u5f0a\u793e\u3068\u3057\u3066\u306f\u3059\u3050\u306b\u6539\u5584\u3059\u3079\u304d\u8ab2\u984c\u3067\u3059\u306e\u3067\u3001\u4e8b\u5b9f\u3092\u4f1d\u3048\u3066\u9802\u3044\u305f\u3053\u3068\u306b\u5bfe\u3057\u3066\u611f\u8b1d\u3092\u4f1d\u3048\u305f\u4e0a\u3067\u3001\u300e\u53ef\u80fd\u306a\u3089\u3070\u8fd4\u9001\u3057\u3066\u9802\u304d\u305f\u3044\u65e8\u300f\u3001\u307e\u305f\u300e\u4eca\u5f8c\u3082\u4f55\u3089\u304b\u306e\u554f\u984c\u304c\u3042\u3063\u305f\u6642\u306b\u306f\u3001\u6c7a\u3057\u3066\u6211\u6162\u3055\u308c\u305a\u306b\u304a\u4f1d\u3048\u9802\u304d\u305f\u3044\u65e8\u300f\u3092\u304a\u4f1d\u3048\u3057\u307e\u3057\u305f\u3002
\n\uff08\u3053\u306e\u8a18\u4e8b\u3092\u3054\u89a7\u306e\u65b9\u3067\u3082\u3001\u3082\u3057\u540c\u3058\u3088\u3046\u306a\u554f\u984c\u306b\u6c17\u4ed8\u304b\u308c\u305f\u65b9\u306f\u305c\u3072\u3054\u5831\u544a\u4e0b\u3055\u3044\u3002\u5927\u5909\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\uff09<\/p>\n
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\n\u8ab0\u304c\u4f5c\u696d\u3057\u305f\u3082\u306e\u304b\u304c\u5224\u5225\u3067\u304d\u306a\u3044\u72b6\u6cc1\u3067\u306f\u3042\u3063\u305f\u306e\u3067\u3059\u304c\u3001\u7686\u304c\u9ad8\u3044\u554f\u984c\u610f\u8b58\u3092\u3082\u3061\u3001\u300c\u3072\u3087\u3063\u3068\u3057\u3066\u50d5\u304c\u4f5c\u696d\u3057\u305f\u3082\u306e\u304b\u3082\u300d\u300e\u3044\u3048\u3001\u79c1\u304c\u3057\u305f\u3082\u306e\u304b\u3082\u300f\u3068\u3001\u500b\u3005\u306b\u53ef\u80fd\u6027\u3092\u4f1d\u3048\u3066\u304f\u308c\u307e\u3057\u305f\u3002<\/p>\n
\u305d\u308c\u305e\u308c\u306e\u30b9\u30bf\u30c3\u30d5\u306e\u4f5c\u696d\u624b\u9806\u3092\u78ba\u8a8d\u3057\u3066\u307f\u308b\u3068\u3001\u304d\u3061\u3093\u3068\u6559\u308f\u3063\u305f\u901a\u308a\u306b\u4f5c\u696d\u3057\u3066\u304f\u308c\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u3001\u7279\u306b\u554f\u984c\u306f\u898b\u5f53\u305f\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n
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\u554f\u984c\u3092\u51fa\u3055\u306a\u3044\u3088\u3046\u306b\u4f5c\u696d\u3059\u308b\u3053\u3068\u3001\u307e\u305f\u554f\u984c\u304c\u51fa\u305f\u6642\u306b\u3059\u3050\u306b\u6539\u5584\u3059\u308b\u3053\u3068\u306f\u3082\u3061\u308d\u3093\u91cd\u8981\u3067\u3059\u304c\u3001\u305d\u306e\u6642\u306b\u5f53\u4e8b\u8005\u610f\u8b58\u3092\u6301\u3063\u3066\u89e3\u6c7a\u7b56\u3092\u63a2\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3068\u3044\u3046\u3053\u3068\u3002<\/p>\n
\u3053\u306e\u6570\u5e74\u3067\u65b0\u3057\u3044\u30b9\u30bf\u30c3\u30d5\u304c\u6570\u4eba\u5165\u308a\u3001\u5f7c\u3089\u304c\u751f\u307f\u51fa\u3059\u58f2\u4e0a\u306e\u4f38\u3073\u3053\u305d\u307e\u3060\u5c11\u3057\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u304c\u3001\u76ee\u306b\u898b\u3048\u306a\u3044\u3068\u3053\u308d\u3067\u7740\u5b9f\u306b\u6210\u9577\u3057\u3066\u3044\u308b\u59ff\u304c\u57a3\u9593\u898b\u308c\u305f\u3001\u8cb4\u91cd\u306a\u6a5f\u4f1a\u3067\u3057\u305f\u3002<\/p>\n
The other day, we received a report from one of our suppliers about a defective handle installation of a knife that was shipped to them.<\/p>\n
At a rate of about 2%, we were told that problems were continually occurring with the same series of knives.<\/p>\n
We have been doing business with this person for more than 10 years, and we have become such good friends that we now travel together, and our staff has become acquainted with him through his many visits to our company.<\/p>\n
Perhaps because of this relationship, he prefaced his report by saying, \u201cI wasn’t sure whether to tell you or not, but….”<\/p>\n
I expressed my appreciation for the fact that he had informed us of the problem, and told he that I would like he to send them back to us if possible, and that if there were any problems in the future, I would like he to tell us without holding back.<\/p>\n
(If anyone reading this article has noticed a similar problem, please report it to us. We are very sorry.)<\/p>\n
Internally, I immediately shared the information with the entire staff.<\/p>\n
Although it was impossible to determine who had done the work, everyone had a high awareness of the problem and individually communicated possibilities, saying, \u201cPerhaps I did it,\u201d or \u201cNo, it could have been me.<\/p>\n
When we checked the work procedures of each staff member, we found that they were working as they had been properly taught, and we did not see any problems.<\/p>\n
Overall, we found that the work was most likely done about a year ago, which was before some of the staff who self-reported to us had joined the company, and that some types of knives may have occurred in an environment where work procedures were not thoroughly followed.<\/p>\n
It is of course important to work to prevent problems from arising and to immediately remedy them when they do arise, but it is also important to be able to be a party to the problem and look for solutions at that time.<\/p>\n
Several new staff members have joined us over the past few years, and although the growth in sales they generate will still take some time, it was a valuable opportunity to catch a glimpse of their steady, unseen growth.<\/p>\n","protected":false},"excerpt":{"rendered":"
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received a report from one of our suppliers about a defective handle installation of a knife that was shipped to … Read 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