{"id":4557,"date":"2024-05-24T14:04:35","date_gmt":"2024-05-24T05:04:35","guid":{"rendered":"https:\/\/konosuke-sakai.com\/?p=4557"},"modified":"2024-06-26T16:35:17","modified_gmt":"2024-06-26T07:35:17","slug":"regarding-how-to-deal-with-customers","status":"publish","type":"post","link":"https:\/\/konosuke-sakai.com\/index.php\/2024\/05\/24\/regarding-how-to-deal-with-customers\/","title":{"rendered":"\u25cf\u4eca\u5f8c\u306e\u304a\u5ba2\u3055\u307e\u3068\u306e\u5411\u304d\u5408\u3044\u65b9\u306b\u3064\u3044\u3066 (Regarding how to deal with customers in the future)"},"content":{"rendered":"<h2>\u4eca\u5f8c\u306e\u304a\u5ba2\u3055\u307e\u3068\u306e\u5411\u304d\u5408\u3044\u65b9\u306b\u3064\u3044\u3066<\/h2>\n<p>\u524d\u56de\u306e\u5e78\u4e4b\u7950\u30a4\u30f3\u30b9\u30bf\u30b0\u30e9\u30e0\u3067\u306e\u6295\u7a3f\u306b\u95a2\u9023\u3057\u3001\u300e\u5f0a\u793e\u306e\u5305\u4e01\u3092\u8ee2\u58f2\u76ee\u7684\u3067\u306f\u306a\u304f\u3001\u672c\u5f53\u306b\u6240\u6709\u3057\u305f\u3044\u65b9\u306b\u304a\u5c4a\u3051\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u306e\u304b\u300f\u3001\u307e\u305f\u300e\u4eca\u5f8c\u5f0a\u793e\u306f\u3001\u3069\u306e\u3088\u3046\u306b\u4e16\u754c\u4e2d\u306e\u304a\u5ba2\u3055\u3093\u3068\u5411\u304d\u5408\u3063\u3066\u3044\u304f\u3079\u304d\u304b\u300f\u306b\u3064\u3044\u3066\u3001\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u4ed6\u793e\u3055\u3093\u306e\u4e8b\u4f8b\u3092\u5b66\u3093\u3060\u308a\u3001\u8272\u3093\u306a\u65b9\u3005\u306b\u76f8\u8ac7\u3057\u305f\u7d50\u679c\u3001\u300e\u30d5\u30a1\u30f3\u30af\u30e9\u30d6\uff08\u4f1a\u54e1\u30b5\u30a4\u30c8\uff09\u306e\u904b\u55b6\u300f\u3068\u3044\u3046\u7b54\u3048\u306b\u884c\u304d\u7740\u304d\u307e\u3057\u305f\u3002<br 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how to deal with customers in the future<\/h2>\n<p>In relation to the previous post on Konosuke&#8217;s Instagram, I&#8217;m thinking &#8220;what can we do to deliver our knives to people who actually want to own them, rather than just for the purpose of reselling them?&#8221; and &#8220;how should we deal with customers around the world in the future?&#8221;<\/p>\n<p>In order to solve these subjects, after learning about several companies and consulting with various people, I came up with the answer of &#8220;managing a fan club (membership programs).<br \/>\nThe operating methods we are currently considering are as follows.<\/p>\n<p>\uff37e are considering giving our members preferential purchase of popular products, and offering special benefits such as &#8220;limited sales to members&#8221; for particularly rare or limited edition items.<\/p>\n<p>Not only that, but we also plan to provide members-only information that is difficult to publicly disclose, such as the development status of new products that each member of our team is working on, about once a week.<\/p>\n<p>I&#8217;m embarrassed to say that the concept of &#8220;customer management&#8221; was still insufficient in our company&#8217;s system up until now.<br \/>\nEven if the person is a &#8220;passionate fan who owns many Konosuke knives&#8221;, we often find ourselves responding in the same way as someone who recently learned about us for the first time.<br \/>\nWe believe that this issue can be resolved by creating a list of members if you join the fan club.<\/p>\n<p>We hope that by providing more detailed information, members will be able to enjoy our manufacturing together.<br \/>\nI also believe that the feedback we receive from everyone through this process will bring greater joy to the members of the Konosuke team and lead to even more enjoyment of manufacturing.<\/p>\n<p>We&#8217;re considering charging membership fees.<br \/>\nThis is because we currently respond to a large number of inquiries from customers in various countries on a daily basis, but due to our small team, it becomes necessary for the person in charge to stop working, which has had a major impact on manufacturing.<\/p>\n<p>If we don&#8217;t charge it, we expect that many people will apply for membership, and we will be unable to manage information as before.<\/p>\n<p>Having said this so far, you may be wondering &#8220;what will happen to our relationships with the dealers in each country that have supported us until now&#8221;, but I would like to discuss that in the next article.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u4eca\u5f8c\u306e\u304a\u5ba2\u3055\u307e\u3068\u306e\u5411\u304d\u5408\u3044\u65b9\u306b\u3064\u3044\u3066 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previous post on Konosuke&#8217;s Instagram, I&#8217;m thinking &#8220;what can we do to deliver &hellip; <a class=\"kt-excerpt-readmore more-link\" href=\"https:\/\/konosuke-sakai.com\/index.php\/2024\/05\/24\/regarding-how-to-deal-with-customers\/\" aria-label=\"\u25cf\u4eca\u5f8c\u306e\u304a\u5ba2\u3055\u307e\u3068\u306e\u5411\u304d\u5408\u3044\u65b9\u306b\u3064\u3044\u3066 (Regarding how to deal with customers in the future)\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"kt_blocks_editor_width":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[76],"tags":[],"class_list":["post-4557","post","type-post","status-publish","format-standard","hentry","category-archives"],"taxonomy_info":{"category":[{"value":76,"label":"Archives"}]},"featured_image_src_large":false,"author_info":{"display_name":"kosuke","author_link":"https:\/\/konosuke-sakai.com\/index.php\/author\/kosuke\/"},"comment_info":0,"category_info":[{"term_id":76,"name":"Archives","slug":"archives","term_group":0,"term_taxonomy_id":76,"taxonomy":"category","description":"","parent":0,"count":176,"filter":"raw","cat_ID":76,"category_count":176,"category_description":"","cat_name":"Archives","category_nicename":"archives","category_parent":0}],"tag_info":false,"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/posts\/4557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/comments?post=4557"}],"version-history":[{"count":7,"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/posts\/4557\/revisions"}],"predecessor-version":[{"id":4672,"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/posts\/4557\/revisions\/4672"}],"wp:attachment":[{"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/media?parent=4557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/categories?post=4557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/konosuke-sakai.com\/index.php\/wp-json\/wp\/v2\/tags?post=4557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}